From: Kerem Demirkan [mailto:Kerem.Demirkan@tav.aero]
Sent: Wednesday, February 14, 2018 10:39 PM
To: Khatuna Chachava
Cc: atalakvadze@moh.gov.ge; Maia Gilashvili
Subject: TAV & Koc Healthcare Institutions

Dear Mrs. Chachava,

Please kindly find below detailed information written by Koç Healthcare.

Best regards,

Kerem Demirkan

Project Manager

TAV Operation Services Co.

TAV Holding Headquarters

Istanbul Ataturk Airport

A Gate - Beside VIP Building

34149 Yesilkoy, Istanbul

Thank you for your interest in Koç Healthcare Institutions.

Enclosed below please find detailed information regarding Koç Healthcare Institutions, our world-class facilities and services outlined for your reference.

Vehbi Koç Foundation, a part of the Koç Group, Turkey’s largest and Global Fortune 500 company, addresses the fundamental needs of life for a modern and developing Turkey through the promotion of education, health and culture. Koç Healthcare Institutions are non-profit world-class hospitals that prioritize research and education.

At our institutions, we aim to maintain our reputable position in healthcare sector by ensuring reliable patient care, mutual and transparent communication, self-assessment and continuous development while preserving international quality accreditations and standards. As a part of our transparency policy, all of our quality metrics, patient satisfaction and infection rates, which are below the indicated CDC levels, are shared on our websites. We have established Turkey’s first “Patient Experience Office” which is directly coordinated by the CEO in order to improve the services that our patients receive and increase their satisfaction. As of today, patient experience index is rated above 95%.

AMERICAN HOSPITAL

Finesse & Perfection

American Hospital was founded in 1920 by US Navy Admiral L. Bristol as the first non-profit private hospital in Turkey and has had a long-standing and reputable history ever since. American Hospital combines 98 years of accumulated knowledge and experience with the latest technology to provide quality-focused health services in all medical and surgical disciplines with 230 beds, 62 intensive care beds and 12 operating rooms.

In addition to 15,000 inpatients each year, we treat more than 130,000 patients yearly in the outpatient setting, one fifth being international patients from around the world. More than 10,000operations are performed each year covering the entire surgical spectrum.

American Hospital is the first hospital among all public and private hospitals in Turkey to simultaneously hold the Joint Commission International, ISO 9001: Certificate of Quality, ISO 14001: Environmental Management System and IS0 27001: Information Security Management System certificates. In August 2015 American Hospital was reaccredited by Joint Commission International for the 5th time.

KOÇ UNIVERSITY HOSPITAL

Research & Innovation

Koç University Hospital became operational in September 2014 as a research and training hospital. The hospital’s capacity increased to 404 inpatient rooms and 73 intensive care unit beds with the completion of the second phase of the Health Sciences Campus.

With 220.000 m2 net area, Health Sciences Campus including medical school, nursing school, research laboratories and advanced learning center aims to contribute to raising qualified human capital in healthcare sector with its innovative approach and dynamic team at North American standards.

MEDAMERICAN AMBULATORY CARE SURGERY CENTER

Care & Pleasure

MedAmerican Ambulatory Care Surgery Center was established in 1997 as part of the Koç Healthcare Institutions. MedAmerican Ambulatory Care Surgery Center provides services in all medical disciplines at international quality standards through its highly qualified physicians and experienced healthcare personnel.

Koç Healthcare Institutions appreciate that each patient is unique, has special needs and requires a tailored approach. In order to deliver the best possible care, we organize our healthcare services according to comprehensive care groups making sure our patients are in the center throughout their care.

Spread across Koç Healthcare institutions, Service Lines are implemented with the purpose of providing our patients best continuum of care with a multidisciplinary approach in each clinical pathway.

Instead of a volume oriented and departmental system, we offer our services as clinical programs and service lines. Removing all territorial barriers between departments allows us to serve our patients in a more comprehensive and value-based manner.

Comprehensive Cancer Program

Our comprehensive cancer program is the first multidisciplinary service line consisting of specialized physicians, cancer nurses, psycho-oncologists and patient care coordinators who work together to provide the best available care to our cancer patients and their families in a caring environment. At our institutions, every cancer patient’s treatment is planned during multidisciplinary cancer meetings in which specialists, each highly trained in their fields, share their knowledge and experience. 

MD Anderson International Collaboration

Our partnership with the University of Texas MD Anderson Cancer Center in Radiation Oncology began in 2010 and we are the only MD Anderson International Cancer Network representative in the region. Being the first MD Anderson satellite radiation treatment facility outside the United States, we have recently expanded this partnership by becoming an MD Anderson International Associate Member, granting us exclusivity rights over 22 countries. Today, besides Radiation Oncology, American Hospital provides healthcare services in every field involved in cancer treatment ensuring the identical quality and standards with MD Anderson Cancer Center.

Gamma Knife Radiosurgery

Gamma Knife Radiosurgery Unit brings together a combination of extensive experience, up-to-date protocols based on current research and latest technology. Director of the Gamma Knife Radiosurgery Unit, Professor Selçuk Peker has treated more than 7.000 patients and holds considerable number of internationally recognized publications to his name. Patients with cranial disorders will receive thefinest care possible from the most experienced powerful human capital and precise radiosurgery system on the market. We are proud to say Koç Healthcare Institutions are among the first healthcare providers in Turkey to implement the latest radiosurgery system, found in selected centers worldwide. Our Gamma Knife Radiosurgery Unit has the capacity to serve approximately 2000 patients each year.

Bone Marrow Transplantation Unit

In accordance with our Comprehensive Cancer Program, bone marrow transplantation unit started admitting patients in the second half of 2016 at Koç University Hospital. The unit consists of 14 HEPA-filtered air-locked single rooms, a flow-cytometry laboratory, and a cell manipulation laboratory with a clean room. Under three internationally acknowledged academics in lead, the unit has already proven to become our newest excellence center with an annual capacity of 120 patients. Pediatric bone marrow transplantation unit will be in operation in mid-2018, which will be a great step forward for our pediatrics service line.

Living Heart Cardiovascular Service Line

Living Heart is a multidisciplinary cardiovascular program that congregates a high-qualified team from Cardiac Surgery, Cardiology and Vascular Surgery departments supported by advanced technology.

With a flow of 5,000 minimally invasive operations yearly, numerous innovative approaches and techniques are introduced to the literature by our competent cardiac surgeons who can perform by-pass surgery on awake patients and off-pump by-pass operations . Genco Yücel, M.D., a world-renowned interventional cardiologist, is the first physician to execute TAVI and Mitraclip operations in Turkey. The collaboration within the team combined with the accreditation from the “European Association of Echocardiography” allow us to continue being the most respected and leading cardiovascular center in the nation.

Hair Transplantation

When performed with precision and artistry, hair transplantation can do wonders for a person’s self-esteem and sense of wellbeing.  Hair Transplantation Center at Koç University Hospital is conducted by Dr. Serkan Aygın, a world-renowned aesthetic and reconstructive plastic surgeon specialized in hair transplantation and restoration operations for scalp and facial hair transplantation. For the first time in the world, hair transplantation and restoration services are operated in a university hospital setting. Hence, we give high priority for quality, extensive research and excellent patient services. We are determined to provide you a natural looking hair transplantation result.

Spine Center

Spine Center is a multi-disciplinary clinical program that brings together physical therapy, rehabilitation, neurology, neurosurgery, rheumatology and orthopedics departments. The center consists of 63 dedicated physicians, with the leadership of 6 reputable academicians from different disciplines. Areas of care extend from various degenerative spinal disorders to complex congenital scoliosis, each case being evaluated individually to offer a tailored treatment.

In addition to the above mentioned pioneers, our institutions provide healthcare in following service lines:

- Women’s Health

- Pediatrics

- Metabolism & Endocrinology

- Digestive Health

- Respiratory

- Musculoskeletal

- Neuroscience

- Sensory

- Urology-Nephrology

- Esthetic Surgery & Cosmetic Dermatology