ნინო მამალაძე - პირადი ნომერი: 01026000859


-----Original Message-----
From: Booking.com Customer Service
To:
Date: Tue, 10 Feb 2015 15:21:23 +0100
Subject: Update : Hotel Residenza In Farnese (617222782)

Dear Nino Mamaladze,

We appreciate your patience regarding the fees charged to your card
incorrectly by Hotel Residenza In Farnese.

After contacting them on your behalf, we’re pleased to inform you that
Hotel Residenza In Farnese only pre authorized your credit card.  A
pre-authorization is just a validity check that temporarily blocks on
your credit card an amount roughly equivalent to the cost of your
reservation. The amount was unblocked after hotel received
cancellation
confirmation. How long this takes will depend on the property and your
credit card provider.

If you have any questions, don’t hesitate to contact us. For answers
to
the most commonly asked questions about pre-authorization, click on
the
link below:

http://www.booking.com/faq.en-us.html

If you would rather contact the property directly, you can do so at:

Hotel Residenza In Farnese
Phone: +390668210980
Fax  : +390680321049


On behalf of the property, we apologize for the inconvenience caused.

If we can be of any further assistance to you, please feel free to
contact us.

Sincerely,

--
Erjon Ahmeti
Booking.com Customer Service Team



Click the following link for the Customer Service phone number in your
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Click here [1] to view and change your booking at any time.

[1]
https://secure.booking.com/myreservations.en-us.html?
bn=617222782;lang=en
-us;pincode=2646;label=from_mail_footer_201308_v1