Dear Carmen,

Thank you for your support.

I wonder is it possible to book for us instead of Deluxe Twin room  Classic Twin room for 2 adults, price 158£ as it was mentioned in hotel reservation form the price includes VAT, breakfast and Wi-Fi.  The arrival date (2^nd of December) and departure date (9^th of December) is correct.

Also you mentioned in your previous email that the hotel have the right to pre-authorise the charges for my stay on the card provided, could so be so kind and clarify what amount of money I will be charged, price of 1 night ?

And lastly in case of need of early check in or late check out, is it possible to arrange it free of charge?

Looking forward for your answer and for new reservation form.

Dear Sofiko

Thank you for your booking.

Please confirm the information in the attached booking confirmation is correct. If you need to make any amendments to your booking or would like to cancel please do not hesitate to contact us.

Also, be advised that the hotel has the right to pre-authorise the charges for your stay on the card provided.

Please note that once we have confirmed your booking neither Imperial College Reservation Office nor the hotel booked would contact you to ask for your card details prior to arrival. The payment for the booking should be settled upon departure at the hotel.

Cancellation must be made at least 24 hours prior to the arrival date or late cancellation charges may apply.

Please note that we are not open on the weekends, so if you urgently need to cancel your booking please do contact the hotel directly.

Dear Sofiko

Thank you for your enquiry.

I can offer you a Deluxe twin room in The Bailey’s at £188 per night including breakfast, wi fi and vat.

In order to make a confirmed room booking with the hotel, we require the credit card details (long numbers, expiry date and CVV code). Please, give us a call to provide the card details.

Also, be advised that the hotel has the right to pre-authorise the charges for your stay on the card provided. The payment for the booking should be settled upon departure.

Please get back to me if you wish me to proceed with the reservation so I can reserve the room with the hotel.

Upon receiving the card details I need to check with the hotel to make sure that the room (s) is/are still available.

More Information regarding prices and locations can be found on our hotel website below.

Please under no circumstances send any card details via email.

Recipient Data:
Time Finished: 2017-11-15 03:22:08
IP: 109.238.226.130
ResponseID: R_27wVR39IkFBcsUk
Link to View Results: Click Here
URL to View Results: https://imperial.eu.qualtrics.com/CP/Report.php?SID=SV_8kylFOYox89os8l&R=R_27wVR39IkFBcsUk

Response Summary:

Intended arrival and departure dates.
   Arrival Date (dd/mm/yyyy)   02/12/2017
   Departure Date (dd/mm/yyyy)   09/12/2017

Select your preferred hotel:
   The Bailey's

In the event that your preferred hotel is not available for your selected dates, please indicate...
   The Rembrandt

Number of rooms required:
   1

Room type:
   Twin (two single beds)

Please indicate any special requests:
   could you be so kind and provide big double room with two separate beds for us and if it possible to arrange early check in or/and late check out free of charge.
   

Please let us know who will be travelling:
   Adults   2
   Children (3-12 years)   0
   Infant (0-2 years)   0

Title
   Mrs --

First Name
   Sofiko

Surname
   Belkania

Phone number
   +995599223232

Email address
   sbelkania@moh.gov.ge

Please tell us the names of any additional guests:
   Guest 1   Marina Darakhvelidze

How did you hear about us?
   Conference organiser