DSN
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Your message to GLobjanidze@hssp.org.ge couldn't be delivered.
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GLobjanidze wasn't found at hssp.org.ge
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tkobakhidze
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Office 365
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GLobjanidze
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Action Required
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Recipient
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Unknown TO address
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| How to Fix It |
| The address may be misspelled or may not exist. Try the following: |
- Retype the email address then resend the message.
- Clear the recipient Autocomplete cache in Outlook or Outlook Web App by following the steps in this article: Error code 5.1.10 in Exchange Online and Office 365.
- Contact the recipient (by phone or instant messaging, for example) to check that the address is correct.
- The recipient may have set up mail forwarding to an incorrect address. Ask them to check that any forwarding they've set up is working correctly.
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| If the problem continues, forward this message to your email admin. |
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Was this helpful? Send feedback.
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More Info for Email Admins |
This error occurs because the sender sent a message to someone whose mailbox is hosted by Office 365 and the email address is incorrect. The error is reported by the recipient's email system, but most often it must be fixed by the sender. An example is when the recipient changes their email address but the sender selects the person from the recipient AutoComplete list, which has the out-of-date email address information.
Sometimes it needs to be fixed by the recipient or the recipient's email admin, for example, when the recipient has created a mail forwarding rule to an incorrect address, or if there's a problem with their email address directory. If the sender is using the correct recipient address, and it's still not working, send a test message from another user mailbox to see if it's an issue unique to this sender. If you reproduce the problem sending from another user account, ask the recipient or the recipient's email admin to confirm that the recipient address exists, is correct, and is working. Suggest they check for misbehaving forwarding rules or possible email address directory issues (such as directory synchronization issues).
For more information, see Error code 5.1.10 in Exchange Online and Office 365.
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| Original Message Details |
| Created Date: |
6/2/2015 7:58:21 AM |
| Sender Address: |
tkobakhidze@hssp.org.ge |
| Recipient Address: |
GLobjanidze@hssp.org.ge |
| Subject: |
RE: E Health Activities for Tbilisi City Hall |
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Error Details |
| Reported error: |
550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient not found by SMTP address lookup
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| DSN generated by: |
BY1PR03MB1404.namprd03.prod.outlook.com |
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| Message Hops |
| HOP |
TIME (UTC) |
FROM |
TO |
WITH |
RELAY TIME |
| 1 |
6/2/2015
7:58:21 AM |
BY1PR03MB1515.namprd03.prod.outlook.com |
BY1PR03MB1515.namprd03.prod.outlook.com |
mapi |
* |
| 2 |
6/2/2015
7:58:22 AM |
BY1PR03MB1515.namprd03.prod.outlook.com |
BY1PR03MB1404.namprd03.prod.outlook.com |
Microsoft SMTP Server (TLS) |
1 sec |
Original Message Headers
Authentication-Results: yahoo.com; dkim=none (message not signed)
header.d=none;
Received: from BY1PR03MB1515.namprd03.prod.outlook.com (10.162.210.149) by
BY1PR03MB1404.namprd03.prod.outlook.com (10.162.127.146) with Microsoft SMTP
Server (TLS) id 15.1.172.22; Tue, 2 Jun 2015 07:58:22 +0000
Received: from BY1PR03MB1515.namprd03.prod.outlook.com ([10.162.210.149]) by
BY1PR03MB1515.namprd03.prod.outlook.com ([10.162.210.149]) with mapi id
15.01.0172.012; Tue, 2 Jun 2015 07:58:21 +0000
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Tamta Kobakhidze
To: Sopio Aspanidze , Giorgi Sakevarashvili
, Alexander Turdziladze
CC: Adelina Faradian , Sergo Rostiashvili
, Akaki Danelia ,
adanelia , Moh - Davit Gubelidze ,
Ketevan Mgebrishvili , gela chiviashvili
, Manuchar Tokhadze , "Zurab
Dalakishvili" , Mary Gelashvili
, Alexander Nodia , "Giorgi
Lobjanidze"
Subject: RE: E Health Activities for Tbilisi City Hall
Thread-Topic: E Health Activities for Tbilisi City Hall
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Date: Tue, 2 Jun 2015 07:58:21 +0000
Message-ID:
References:
<1031560453.1063650.1432901051966.JavaMail.yahoo@mail.yahoo.com>
In-Reply-To: <1031560453.1063650.1432901051966.JavaMail.yahoo@mail.yahoo.com>
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