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tkobakhidze Office 365 gsagevarashvili Action Required Recipient Unknown TO address

How to Fix It The address may be misspelled or may not exist. Try the following: Retype the email address then resend the message. Clear the recipient AutoComplete cache in Outlook or Outlook Web App by following the steps in this article: Error code 5.1.1 in Exchange Online and Office 365. Contact the recipient (by phone or instant messaging, for example) to check that the address is correct. The recipient may have set up mail forwarding to an incorrect address. Ask them to check that any forwarding they've set up is working correctly. If the problem continues, forward this message to your email admin.

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More Info for Email Admins

This error occurs because the sender sent a message to someone whose mailbox is not hosted by Office 365 and the email address is incorrect. The error is reported by the recipient's email system, but most often it must be fixed by the sender. An example is when the recipient changes their email address but the sender selects the person from the recipient AutoComplete list, which has the out-of-date email address information. Sometimes it needs to be fixed by the recipient or the recipient's email admin, for example, when the recipient has created a mail forwarding rule to an incorrect address, or if there's a problem with their email address directory. If the sender is using the correct recipient address, and it's still not working, send a test message from another user mailbox to see if it's an issue unique to this sender. If you reproduce the problem sending from another user account, ask the recipient or the recipient's email admin to confirm that the recipient address exists, is correct, and is working. Suggest they check for misbehaving forwarding rules or possible email address directory issues (such as directory synchronization issues). For more information, see Error code 5.1.1 in Exchange Online and Office 365.

Original Message Details

Created Date: 4/24/2015 7:47:49 AM Sender Address: tkobakhidze@hssp.org.ge Recipient Address: gsagevarashvili@gmail.com Subject: RE: E Health Activities for Tbilisi City Hall

Error Details

Reported error: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 http://support.google.com/mail/bin/answer.py?answer=6596 n63si10679933qga.13 - gsmtp DSN generated by: CY1PR0301MB0650.namprd03.prod.outlook.com Remote server: mx.google.com

Original Message Headers

Received: from CY1PR0301MB0667.namprd03.prod.outlook.com (25.160.158.149) by
 CY1PR0301MB0650.namprd03.prod.outlook.com (25.160.158.144) with Microsoft
 SMTP Server (TLS) id 15.1.148.16; Fri, 24 Apr 2015 07:47:50 +0000
Received: from CY1PR0301MB0667.namprd03.prod.outlook.com ([25.160.158.149]) by
 CY1PR0301MB0667.namprd03.prod.outlook.com ([25.160.158.149]) with mapi id
 15.01.0136.026; Fri, 24 Apr 2015 07:47:50 +0000
From: Tamta Kobakhidze 
To: Sopio Aspanidze , Sergo Rostiashvili
	, Akaki Danelia 
CC: adanelia , Moh - Davit Gubelidze
	, "m.jagodnishvili@tbilisi.gov.ge"
	, Ketevan Mgebrishvili ,
	gela chiviashvili , Alexander Turdziladze
	, Manuchar Tokhadze , "Zurab
 Dalakishvili" , Adelina Faradian
	, Mary Gelashvili ,
	"Alexander Nodia" , Giorgi Lobjanidze
	, "gsagevarashvili@gmail.com"
	
Subject: RE: E Health Activities for Tbilisi City Hall
Thread-Topic: E Health Activities for Tbilisi City Hall
Thread-Index: AQHQD0lEUtLcD366TnGvgOC19vCAw5zDJLcAgBvmGuCAAAMuAIAE86fAgAALwICABnI4cIAA6yaAgAABBICAADjGgIAAjUAAgAAC3YCAAAEwAIAAATsAgAABZICAAAE5gIAAzUiAgAHITWCABnl94IAJG3QAgAAGqQCAABFggIADkKlwgAE5dICADICjIIAGhemAgAE394CAAAkmMIAANK4AgAA0TRCAAATVAIABUYLAgAZWiICAAWOuwIAJjj5AgAMlBECAAZMOQIAMri4AgAAN1FCABc8ngIAOmaLAgAwuQBA=
Date: Fri, 24 Apr 2015 07:47:49 +0000
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