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IEN Innovation workshop on improving service delivery in social security: Register now!Amsterdam, Netherlands, 18–19 February 2019 |
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The ISSA European Network (IEN) is organizing an IEN Innovation workshop on improving service delivery in social security in collaboration with the Social Insurance Bank of Netherlands ( Sociale Verzekeringsbank – SVB) in Amsterdam from 18 to 19 February 2019. This IEN Innovation workshop will provide an outlook at how the services offered by social security institutions could be improved by new technologies and new delivery models. It will in particular address the use of a centralized platform at governmental level, the potential of artificial intelligence, the question of the ownership of personal data, and how to implement next level services for people who are not in a position to use digital services. The aim of this Innovation workshop is to present and discuss innovative solutions, leaving room for working groups and discussion among participants on how new technologies and organisational models could be applied in a social security context. The IEN Innovation workshop is open to ISSA member organizations from the European region and the working language will be English. Due to the interactive nature of this event, the capacity will be limited to 30 participants, with a limit of two per member. Further information as well as the provisional agenda, practical information and online registration are available on the event website: |
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www.issa.int/amsterdam2019|
This information is available online in your personal My ISSA space on the ISSA web portal: You will need to register for My ISSA in order to access content exclusive to members. In case you need support please contact the web team at issanet@ilo.org. |
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